Chinese Online Reputation Management

Repair and Protect Your Reputation

Customers are easily influenced by online reviews, comments on social media and ratings from friends. It’s true in the Chinese world too.

Listening

Listen to the Chinese social media, news site, blogs, forums, review sites and etc to monitor all the positive and negative comments.

First to Know

Be the first one to know what happened.

Who?

Know who are influencing the conversation and find the reason.

Fix the Negative

Fix negative comments/reviews and restore your online brand reputation.

Strategy

Customize your strategy to prevent possible attacks.

Improve

Improve and promote positive results for you.

BASIC

suitable for individual businesses or small businesses.

defender


$

3,000

/month

$1,500

/signup

  • Monitoring 1-2 keywords
  • Social Media profiles
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    Content strategy
  • Chinese copywriting
  • Communities and forums
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    Ongoing monthly reporting
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    min. 6 months
PROFESSIONAL

suitable for SME businesses and large corporations.

brand owner


$

12,000

/month

$3,000

/signup

  • Comprehensive keywords monitoring: brand, company, products
  • up to 2 phone call consultations each month
  • Social Media profiles
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    Content strategy
  • Chinese copywriting
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    Wechat setup and posting
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    Weibo setup and posting
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    Chinese video promotion
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    Slides, documents sharing
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    Customer reviews
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    Chinese Q&A sites (like Zhihu)
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    Chinese SNS sites (like Douban)
  • Communities and forums
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    Community reviews with aged account
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    Ongoing monthly reporting
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    min. 6 months
BASIC

For individual and small business


$

2000

  • delivery within around 1 week
  • a dedicated proposal
  • one 30-min telephone/skype session
  • unlimited email Q&A support
PROFESSIONAL

For every serious  business


$

7500

  • delivery within around 4 weeks
  • a dedicated proposal
  • one telephone/skype session
  • unlimited email Q&A support

Fighting Back with Decent Reputation Management

It is costly and time consuming to confront with untrue reviews or comments.


Here are the common ways that we do.


  • Find out the real reason behind and directly negotiate to remove at the source if possible.
  • Push negative content off the first page of search results in Chinese search engines.
  • Make your first page of search results with positive and objective information.
SinoStep Chinese Online Reputation Management

SinoStep Chinese Online Reputation Management

Hire Chinese professionals with lower cost

  • Lower cost than in-house team
  • Use only when needed
  • Augment existing marketing team for big pushes
  • Dedicated professionals up to date on the latest techniques

Good reputation will boost your sales significantly.

We can help you manage it in the Chinese world and make you look best.

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